Yasin Parlak
I am a
About Me
I graduated from Gazi University’s Electrical and Electronics Engineering department in 2016 and have been actively working in the sector ever since. I currently work as a Software Support Specialist at the Information and Communication Technologies Authority (BTK), specialising in software development, product management and integration processes.
My experience covers consumer complaint management, e-Government integrations, software testing, mobile application improvement, process automation and team leadership. I have also worked on industrial automation and PLC-based software solutions for water treatment and solar power projects.
Database Specialist & Web Developer
Gazi University, Electrical and Electronics Engineering — Graduation year: 2017
- Birth year: 1992
- City: Ankara, Türkiye
- Military service: Completed
- Title: Engineer
- Email: ysnparlak06@gmail.com
- Phone: +90 543 804 31 23
Technical Skills
SQL Server90%
Java75%
Software Testing90%
Project Management85%
Resume
Information and Communication Technologies Authority
Software Support Specialist | March 2022 – Present
- Leads product development and project management for the Consumer Complaint Management System.
- Coordinates e-Government, KEP and e-Signature integrations.
- Analyses software testing, performance and user feedback to improve quality.
Emcekare Engineering
Electrical & Electronics Engineer | September 2017 – May 2019
- Developed PLC automation software for water treatment facilities and solar power plants.
- Prepared technical analyses and tender documentation for engineering projects.
Fonet Information Technologies
Team Leader | May 2019 – March 2022
- Followed regulations and coordinated the related software updates.
- Improved and automated software processes.
- Created requirements documentation, Jasper reports and barcode designs.
- Delivered field analysis, system installation and issue management for healthcare institutions.
Additional BTK Responsibilities
- Models web-service integrations for communications, Registered Electronic Mail (KEP) and e-Signature services.
- Evaluates test-process performance and develops strategies to improve software quality.
- Manages mobile-app feedback and coordinates user-experience improvements.
Additional Fonet Responsibilities
- Designed Jasper reports and barcodes, and integrated statistical database queries into user interfaces.
- Documented user and system requirements, carried out field analysis and system installations for healthcare institutions.
- Analysed application issues and reported them through the ERP system.
Emcekare Engineering — Detailed Scope
- Delivered industrial automation, engineering and panel-assembly solutions with a focus on efficiency and customer requirements.
- Developed PLC control software for water-treatment facilities and renewable-energy plants, supporting real-time monitoring and intervention.
- Prepared technically detailed tender files, cost analyses and project-specific engineering proposals.
Certificates
Skills & Competencies
Project & Product Management
Consumer complaint system leadership, integration, tender preparation and technical documentation.
Integration & Communication Management
e-Government, KEP, e-Signature, correspondence and process-optimisation consultancy.
Software Testing & Development
Comprehensive testing, performance analysis, quality management and problem solving.
Mobile Application Management
User-feedback analysis, software development and performance improvement.
Process Improvement & Automation
Jasper reporting, barcode design, statistical queries and interface integration.
Industrial Automation & PLC Systems
PLC software for water treatment and solar energy systems, with real-time monitoring.
System Installation & Field Analysis
System installation and field analysis for healthcare institutions; ERP issue reporting and solution recommendations.
Resume
Information and Communication Technologies Authority
Software Support Specialist / March 2022 - Present
- Consumer Complaint Management System Product Development and Project Management: Leading end-to-end product development, delivering user-aligned solutions, managing projects throughout every stage, and coordinating system integrations to improve operational efficiency and user experience.
- e-Government Integrations and Communication Management: Designing and coordinating web-service integrations for communication services, Registered Electronic Mail (KEP), and Electronic Signature (e-Signature). Providing guidance to businesses to optimize seamless integration processes.
- Software Testing and Development Process Analysis: Conducting comprehensive testing, evaluating performance, analysing development processes, improving software quality, and resolving issues efficiently.
- Mobile Application Feedback Management and Software Development: Analysing mobile-app feedback and leading improvement and update processes to enhance performance, satisfaction, and overall user experience.
Fonet Information Technologies
Team Leader / May 2019 - March 2022
- Regulatory Monitoring and Software Process Support: Monitoring regulatory changes and implementing necessary software-process updates.
- Process Improvement and Automation: Identifying improvement and automation opportunities and developing solutions to raise operational efficiency.
- Requirements Documentation and Solution Design: Identifying user and system requirements, preparing detailed documentation, and developing suitable solutions.
- Report and Barcode Design: Designing JasperReports reports and barcodes and integrating them into existing systems.
- Statistical Data Queries and User Interface Integration: Retrieving institutional statistical data from databases and integrating the results into user interfaces.
- Field Analysis and System Deployment: Conducting on-site analysis and managing installations at Provincial Health Directorates and healthcare institutions.
- Issue Analysis and Communication: Analysing application issues and reporting them through the ERP system.
- User and System Requirements Documentation: Documenting requirements in detail and contributing to continuous improvement of processes and systems.
Emcekare Engineering
Electrical and Electronics Engineer / September 2017 - May 2019
- Industrial Automation and PLC Software Development: Developed optimized industrial automation solutions, including PLC-based control panels for water-treatment facilities, to improve accuracy, efficiency, energy savings, and reliability.
- Renewable Energy and Solar Power Automation: Developed PLC-based software for solar power plants, including real-time monitoring, analysis, and intervention capabilities for sustainable energy management.
- Engineering Project Planning and Tender Documentation: Prepared technical tender documents, cost analyses, reports, and proposals; supported planning, management, and implementation for automation and solar-energy projects.